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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ivan Torres

June 14, 2025

5  out of  5
rating by Ivan Torres
"I wasn’t actively shopping for new insurance, but I had been thinking about it since my old policy kept creeping up in price. Then out of nowhere, I got a call from Steve, and the timing couldn’t have been more perfect. He asked if I was interested in coming back, and honestly, I was impressed right off the bat. We went over some details, and I told him I’d need a few days to check in with my current provider. What really sealed the deal was when I mentioned that one of my vehicles is a fully customized show truck with modifications. Steve didn’t flinch, he simply said, “Send over the receipts and we’ll get it covered.” That kind of confidence and flexibility sold me. From start to finish, communication has been top-tier. Every question I had was answered clearly, and I never once felt pressured to make the switch. Steve made the whole experience feel like I was talking to a friend who genuinely wanted to help. The best part? They cut my insurance costs in half. Seriously. If you’re even remotely considering switching, do yourself a favor and give these guys a shot. You won’t regret it."
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Anthony Griffith

June 13, 2025

5  out of  5
rating by Anthony Griffith
"Adam provided professional service. I was having problems with my claim, not getting answers or return calls from the Adjuster. I call Adam & in a timely manner he got the information I requested & corrected some incorrect info on my claim. I was very impressed with his service. Thank you sir !!"
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Tracy Dyrcz

June 6, 2025

5  out of  5
rating by Tracy Dyrcz
"He has been very helpful in us insure all of our things!"
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Jadyn Brown

June 6, 2025

5  out of  5
rating by Jadyn Brown
"Great service all around! Jodie Hedrick takes care of everything for me and is the nicest lady. 100% recommend. She even has three little jokes at home to spice her mornings up!"
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Mark Spradlin

June 2, 2025

5  out of  5
rating by Mark Spradlin
"Great service and always a very quick response when I have a question. Very knowledgeable, and always clear when explaining my coverage!"
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Loren Swor

May 30, 2025

5  out of  5
rating by Loren Swor
"Great group of people!! Great service!!"
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thomas covington

May 21, 2025

5  out of  5
rating by thomas covington
"Have done business with them for 10 years. Have home , life and 3 vehicles, even had a fender bender a while back and they handled the claim very quickly"
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Gena Webb

May 15, 2025

5  out of  5
rating by Gena Webb
"Steve has been the biggest help in saving us money every month. He was so friendly and easy to work with. All in all, it was the best experience we could have hoped for! Thank you!!"
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Joe Kidd

May 7, 2025

5  out of  5
rating by Joe Kidd
"Great customer service"
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Rick Burton

April 18, 2025

5  out of  5
rating by Rick Burton
"Rusty England, his office, and the adjuster Dawn Ingalls did an excellent job of walking me through the process of filing a claim, getting to a fair resolution, and finally getting repairs done in a timely , manner."
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Tony Cesena

January 31, 2025

5  out of  5
rating by Tony Cesena
"Kayla is absolutely amazing and makes sure to help get you the best discount. Willing to work with me and wait for my payday, which absolutely sold going to Kayla at state farm."
We responded:
"Thank you, Tony, for sharing your experience! I'm happy to hear that Kayla was able to assist you in finding the best discount and accommodate your needs. It's wonderful to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out!"
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Barbara Trusty

January 28, 2025

5  out of  5
rating by Barbara Trusty
"Jodie was super friendly and extremely helpful. She saved us a lot on our vehicle insurance.I will be highly recommending her."
We responded:
"Thank you, Barbara, for sharing your experience! I'm glad to hear that Jodie was able to assist you and help save on your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Gloria Kellett

January 20, 2025

5  out of  5
rating by Gloria Kellett
"St Farm always has my back! Highly recommend Rust England"
We responded:
"Thank you, Gloria! I'm so happy to know that you feel supported by us. Your recommendation means a lot to me and the team. If you ever need anything, don't hesitate to reach out. We're here for you!"
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Dillon Wiygul

January 15, 2025

5  out of  5
rating by Dillon Wiygul
"Having Jodie as my agent has really helped our family save money, get competitive policies, and finding out new ways to cover other items. She continuously worked hard to see that we covered the best way possible. Would highly recommend Rusty Englands State Farm in Duncan"
We responded:
"Thank you, Dillon, for your wonderful feedback! I'm happy to know that Jodie has been instrumental in helping your family save money and find competitive policies. Her dedication to ensuring you have the best coverage is truly appreciated. Your recommendation means a lot to us. If you need any further assistance or have questions, feel free to reach out!"
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Jonathan Getz

December 2, 2024

5  out of  5
rating by Jonathan Getz
"Super flexible and understanding! Jodie really helped get the best rate possible for us. Got back to us in a very timely manner, as well. Very communicative."
We responded:
"Thank you, Jonathan! I'm glad to know that Jodie was able to assist you so effectively. We appreciate your kind words about her communication and flexibility. If you need anything else, feel free to reach out. We're always here to help!"
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Mark Watson

October 17, 2024

5  out of  5
rating by Mark Watson
"I fired my old insurance company because they doubled my rates for no reason. I called and spoke with Jodie. She followed up with me a couple of days later. I am now a customer with Rusty England and feel like my needs are in good hands. It's nice to feel wanted and needed not used and abused."
We responded:
"Mark, thank you for sharing your experience! I'm glad Jodie could assist you and make you feel valued. It's wonderful to know you feel your needs are well taken care of with us. If you ever have any questions or need further assistance, our office is here for you. - Rusty England - State Farm Insurance Agent, Duncan, OK"
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Carla Akin

October 17, 2024

5  out of  5
rating by Carla Akin
"Whew, searching for Homeowners Insurance was easy with State Farm. I initially went to another company and after 5 days, and lot of run around, I found Jodie on your website. In an hour she had me set up with awesome car insurance and Homeowners! This lady knows the business and put together exactly what I needed for both policies. I highly recommend anyone wanting great service, come see them. Thanks, Jodie!!"
We responded:
"Carla, thank you for sharing your experience! I'm glad Jodie could assist you so efficiently with both your car and homeowners insurance. It's wonderful to know she provided exactly what you needed in such a short time. We appreciate your recommendation and are always here for any future needs. Thanks again for choosing us! - Rusty England - State Farm Insurance Agent, Duncan, OK"
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Jeff Brown

October 11, 2024

5  out of  5
rating by Jeff Brown
"I hope our experience being a customer goes as good as becoming a customer! Jodie was so helpful and accommodating, she done a great job."
We responded:
"Hey Jeff, thank you for your kind review! I'm glad to hear that Jodie was so helpful and accommodating during your onboarding process. We strive to provide excellent service from the very beginning and are happy that your experience reflects that. If you need any further assistance, our office is always here to help! - Rusty England - State Farm Insurance Agent, Duncan, OK"
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Jetty Gordon

September 27, 2024

5  out of  5
rating by Jetty Gordon
"Kaela was knowledgeable in all of the products we asked about and helped tremendously to make the transition to State Farm smooth. She was very courteous, understanding and patient. Will be looking at more products to bundle in the future."
We responded:
"Thank you for your wonderful feedback, Jetty! I’m glad to hear that Kaela was able to assist you effectively and make your transition to State Farm seamless. We're here to help with any future needs you may have, including bundling more products. If you have any questions or need assistance, just let us know! - Rusty England - State Farm Insurance Agent, Duncan, OK"
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Meagan Ronk

September 23, 2024

5  out of  5
rating by Meagan Ronk
"Jodie Hedrick is simply amazing! We have been with State Farm for about a year now. Jodie has been beyond helpful in MULTIPLE ways! Just last week we had a problem with our property insurance (mortgage companies🙄) Jodie joined our phone call in the middle of her busy day and was able to push all aside just for us! We truly can’t thank her enough!"
We responded:
"Meagan, thank you for your wonderful review! I'm so happy to hear that Jodie has been able to assist you in so many ways. It's great that she could step in and help with your property insurance issue, even during a busy day. We truly appreciate your kind words and are always here to help with any future needs. - Rusty England - State Farm Insurance Agent, Duncan, OK"
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Kelsey Wren

July 31, 2024

5  out of  5
rating by Kelsey Wren
"Kayla is wonderful and extremely knowledgeable! Also they helped us through our first claim process recently and the whole process was extremely smooth and easy!"
We responded:
"Thanks so much, Kelsey!"
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Phylis

July 26, 2024

5  out of  5
rating by Phylis
"I had a great experience my agent today,thank you so much Kaela Bratcher"
We responded:
"Hi Phylis! I'm so glad you had a great experience with Kaela! She's a fantastic part of our team. If you need anything else, feel free to reach out. Thanks for sharing your positive experience! - Rusty England - State Farm Insurance Agent, Duncan, OK"
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faze green

July 12, 2024

5  out of  5
rating by faze green
"My Agent is very sweet and explained everything to me!"
We responded:
"Thank you, Faze, for your positive feedback! I'm glad our office could help explain everything to you. If you have any more questions in the future, feel free to reach out. Rusty England - State Farm Insurance Agent, Duncan, OK"
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Amber Quaale

July 1, 2024

5  out of  5
rating by Amber Quaale
"Kaela Bratcher is absolutely amazing at what she does! Always quick to answer any of my questions and she’s always so professional and friendly!"
We responded:
"Amber, I'm thrilled to hear that Kaela provided you with amazing service! Her professionalism and friendliness are truly exceptional, and I'm pleased she was able to assist you promptly. If you have any more questions or insurance needs, feel free to reach out anytime! Rusty England - State Farm Insurance Agent, Duncan, OK"
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dana ronio

June 29, 2024

5  out of  5
rating by dana ronio
"Great job on the lower insurance quote!"
We responded:
"Thank you, Dana, for your 5-star review! We're thrilled to have provided you with a lower insurance quote that met your needs. Our team is pleased to have helped you save money and find the right coverage. If you have any questions or need assistance in the future, feel free to reach out. - Rusty England - State Farm Insurance Agent, Duncan, OK"