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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Waldon Cooksey

September 27, 2023

5  out of  5 rating by Waldon Cooksey
"Kayla was.very professional and helpful during the quoting process for insurance on my vehicles. Substantial savings over my previous policy. Very satisfied and look forward to a new insurance relationship with State Farm."

dave smith

August 16, 2023

5  out of  5 rating by dave smith
"very polite and save me a good amount of money"

Tanna Besherse

August 15, 2023

5  out of  5 rating by Tanna Besherse
"Kaela was very helpful. We are glad to switch to State Farm. We got a much better rate by going with State Farm. Thanks Tanna"

Chantille Blair

July 26, 2023

5  out of  5 rating by Chantille Blair
"I absolutely love this insurance agency. Briana is super patient and thorough whenever I have to call with questions. I recently had an accident and I was very anxious about the process as well as my rates, but she help calm me down by explaining the process in great detail and answering all of my many questions! She was even proactive and gave me information to help me save that I didn’t even ask for! Overall 10 out of 10"

Helen Petredis

July 5, 2023

5  out of  5 rating by Helen Petredis
"Kaela was very kind, Patient and knowledgeable. We just moved here from out of state and she able to transfer all our information over from our previous State Farm policies."

Matt Matthew Harris

June 26, 2023

5  out of  5 rating by Matt Matthew Harris
"Very helpful at finding me good insurance"

Olivia Stamper

June 19, 2023

5  out of  5 rating by Olivia Stamper
"Kaela Bratcher was an excellent help over the phone with any questions I need got everything taken care of quickly and I wasn’t stressed out a bit with being a first time insurance buyer."


June 1, 2023

5  out of  5 rating by Janet
"Very easy to work with & get you a great rate!!"

Austin Peters

May 12, 2023

5  out of  5 rating by Austin Peters
"Great team with a customer service that feels like they truly do have your best interests at heart. Always good to have that feeling!"

chris robertson

March 31, 2023

5  out of  5 rating by chris robertson
"the people were nice and helpful"

Tonya Chesser

March 7, 2023

5  out of  5 rating by Tonya Chesser
"Kaela Bratcher made this process so easy and explained everything step by step. This has been the easiest insurance transaction in the 30 years. I would recommend her she saved me over $200 a month."

Tess Hvarven

January 26, 2023

5  out of  5 rating by Tess Hvarven
"The girls in the office are always so helpful and polite.."

Rob Kleweno

January 24, 2023

5  out of  5 rating by Rob Kleweno
"Kaela Bratcher was terrific during a time I needed insurance asap on a my 22' GT. Thank you so much and my Pony car does to 💪🏽😃"

Johnna Robinson

January 24, 2023

5  out of  5 rating by Johnna Robinson
"Wonderful people!!! They were very helpful and took time to answer all my questions."

Kim Bingham

January 13, 2023

5  out of  5 rating by Kim Bingham
"Kayla Bratcher took care of all my needs after 5 pm had insurance switched the next day. Ty"

Jerry Hall

December 19, 2022

5  out of  5 rating by Jerry Hall
"Very professional. Very friendly. Very efficient. I chose to go in to meet them, but everything was done via email and text, which makes it very convenient for those who are busy. As great as all the service and interaction was, I really loved the rates I was able to get. It’s hard on everyone right now financially, and they were able to save me a lot of money. Recommend this office to everyone. Thank you again Jodi"


November 29, 2022

5  out of  5 rating by Me
"Kaela went above and beyond my expectations! Great customer service! Answered all my questions perfectly!"

Zach Moss

November 4, 2022

5  out of  5 rating by Zach Moss
"Kayla was a complete help from start to finish! Made the entire process smooth and easy."

Debby Sindon

October 31, 2022

5  out of  5 rating by Debby Sindon
"Kayla was very helpful and friendly. She got us substantially lower rates than I was expecting."

Haley Walker

October 19, 2022

5  out of  5 rating by Haley Walker
"Highly recommend Kaela over at Rusty England! She gave me a way cheaper quote and made it super easy to switch! They even got us a deal on Health Insurance added on! Don't wait..ask for your quote today!"

Laura Shoemake

September 24, 2022

5  out of  5 rating by Laura Shoemake
"Just joined the Rusty England State Farm Ins group. So far they have been great and helpful in making the transition. If you need home and auto I recommend them."

Loretta Pruett-jones

May 26, 2022

5  out of  5 rating by Loretta Pruett-jones
"Very helpful and friendly people with my brother's insurance."

Lindsay dydek

May 18, 2022

5  out of  5 rating by Lindsay dydek
"She was excellent, helped me get a lower rate for more coverage! I definitely recommend"

Lauren Bridgewater

May 13, 2022

5  out of  5 rating by Lauren Bridgewater
"Had such a great experience trying to get all my stuff switched over and Jodie was so fast with getting back with me and helping me out with all my questions!"

Robin White

May 6, 2022

5  out of  5 rating by Robin White
"Jodie was the most helpful State farm representative. Thank you so much."