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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jetty Gordon

Jetty Gordon

September 27, 2024

5  out of  5
rating by Jetty Gordon
"Kaela was knowledgeable in all of the products we asked about and helped tremendously to make the transition to State Farm smooth. She was very courteous, understanding and patient. Will be looking at more products to bundle in the future."
We responded:
"Thank you for your wonderful feedback, Jetty! I’m glad to hear that Kaela was able to assist you effectively and make your transition to State Farm seamless. We're here to help with any future needs you may have, including bundling more products. If you have any questions or need assistance, just let us know! - Rusty England - State Farm Insurance Agent, Duncan, OK"
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Meagan Ronk

September 23, 2024

5  out of  5
rating by Meagan Ronk
"Jodie Hedrick is simply amazing! We have been with State Farm for about a year now. Jodie has been beyond helpful in MULTIPLE ways! Just last week we had a problem with our property insurance (mortgage companies🙄) Jodie joined our phone call in the middle of her busy day and was able to push all aside just for us! We truly can’t thank her enough!"
We responded:
"Meagan, thank you for your wonderful review! I'm so happy to hear that Jodie has been able to assist you in so many ways. It's great that she could step in and help with your property insurance issue, even during a busy day. We truly appreciate your kind words and are always here to help with any future needs. - Rusty England - State Farm Insurance Agent, Duncan, OK"
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Kelsey Wren

July 31, 2024

5  out of  5
rating by Kelsey Wren
"Kayla is wonderful and extremely knowledgeable! Also they helped us through our first claim process recently and the whole process was extremely smooth and easy!"
We responded:
"Thanks so much, Kelsey!"
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Phylis

July 26, 2024

5  out of  5
rating by Phylis
"I had a great experience my agent today,thank you so much Kaela Bratcher"
We responded:
"Hi Phylis! I'm so glad you had a great experience with Kaela! She's a fantastic part of our team. If you need anything else, feel free to reach out. Thanks for sharing your positive experience! - Rusty England - State Farm Insurance Agent, Duncan, OK"
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faze green

July 12, 2024

5  out of  5
rating by faze green
"My Agent is very sweet and explained everything to me!"
We responded:
"Thank you, Faze, for your positive feedback! I'm glad our office could help explain everything to you. If you have any more questions in the future, feel free to reach out. Rusty England - State Farm Insurance Agent, Duncan, OK"
Profile photo of Amber Quaale

Amber Quaale

July 1, 2024

5  out of  5
rating by Amber Quaale
"Kaela Bratcher is absolutely amazing at what she does! Always quick to answer any of my questions and she’s always so professional and friendly!"
We responded:
"Amber, I'm thrilled to hear that Kaela provided you with amazing service! Her professionalism and friendliness are truly exceptional, and I'm pleased she was able to assist you promptly. If you have any more questions or insurance needs, feel free to reach out anytime! Rusty England - State Farm Insurance Agent, Duncan, OK"
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dana ronio

June 29, 2024

5  out of  5
rating by dana ronio
"Great job on the lower insurance quote!"
We responded:
"Thank you, Dana, for your 5-star review! We're thrilled to have provided you with a lower insurance quote that met your needs. Our team is pleased to have helped you save money and find the right coverage. If you have any questions or need assistance in the future, feel free to reach out. - Rusty England - State Farm Insurance Agent, Duncan, OK"
Profile photo of Tina Beavers

Tina Beavers

May 1, 2024

5  out of  5
rating by Tina Beavers
"Jodie was very helpful and professional. She addressed and found solutions for all my needs. I left the office feeling confident that if anything unexpected happens, I will be taken care of. Thank you Jodie!"
We responded:
"Tina, thank you for taking the time out of your day to leave us a review! We love hearing about how Jodie provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Rusty England - State Farm Insurance Agent"
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Gunnar Gonzales

March 22, 2024

5  out of  5
rating by Gunnar Gonzales
"Lee was very helpful and friendly when helping me with Insurance and prices"
We responded:
"Wow, thank you for the 5-star rating, Gunnar! We are happy to hear that Lee provided you with helpful and friendly service while assisting you with insurance and prices. - Rusty England - State Farm Insurance Agent, Duncan, OK"
Profile photo of Lisa Calger

Lisa Calger

February 29, 2024

5  out of  5
rating by Lisa Calger
"Just started a policy today. Jodie was so very kind and helpful. She gave me several options for coverage and explained them to me. Please contact them for your insurance needs!"
We responded:
"Lisa, thank you for taking the time to leave us a review! Jodie is a wonderful member of our team and we are so glad to hear she was able to assist you with your new insurance policy."
Profile photo of Nicole Bingham

Nicole Bingham

February 27, 2024

5  out of  5
rating by Nicole Bingham
"Kaela was so friendly & helpful while setting up our life insurance. She had lots of patience with my cranky husband!"
We responded:
"Nicole, thank you for taking the time to leave us a review! Kaela is a wonderful member of our team and we are so glad to hear she was able to assist you with you and your husband's life insurance policy."
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paula matlock

February 22, 2024

5  out of  5
rating by paula matlock
"Brianna and Jodie were extremely helpful. They're always professional and friendly."
We responded:
"Hi, Paula! Thank you for the recognition of Brianna and Jodie! They are a valuable part of the team and we value how much they care about all our customers."
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Helen Gill

February 19, 2024

5  out of  5
rating by Helen Gill
"Kaela was so helpful with setting up my policy. She answered all my questions and concerns. I recommend anyone to go see her!"
We responded:
"Helen, thank you! Kaela is a fantastic asset to our team, and we’re glad she was able to help set up your new policy. Your positive feedback means a lot to us!"
Profile photo of Stacy Mcdaniel

Stacy Mcdaniel

January 19, 2024

5  out of  5
rating by Stacy Mcdaniel
"Jodie has done a fantastic job making sure we get all of our insurance needs met. She was timely in answering all of our questions and even met us at the office on her day off. She has really gone above and beyond."
We responded:
"Stacy, thank you for taking the time to leave us a review! Jodie is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs."
Profile photo of Eric Mayes

Eric Mayes

January 17, 2024

5  out of  5
rating by Eric Mayes
"Kaela has been insanely helpful. She’s a great worker"
We responded:
"Eric, thank you for the shoutout for Kaela! Our office loves being your good neighbor."
Profile photo of Deana Vineyard

Deana Vineyard

January 12, 2024

5  out of  5
rating by Deana Vineyard
"Kaela Bratcher was very helpful. Everything was explained to me and she helped get the lowest rate to fit my budget. I will definitely recommend to others. This was the lowest quote that I received and I am very grateful for the professionalism and friendliness."
We responded:
"Deana, we’re glad to hear how Kaela was able to help you with your quote! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
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leslie mayes lauer

January 5, 2024

5  out of  5
rating by leslie mayes lauer
"Kaela has been essential in getting all of our insurance needs met. She is always professional and quick to answer any questions. Not sure yoy could find a better agent in the county."
We responded:
"Thank you for your feedback, Leslie! Kaela always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Colton Noyes

January 4, 2024

5  out of  5
rating by Colton Noyes
"Had a few hiccups starting my policy; However, Jodie has been wonderful with helping me straighten things out. She is very respectful and attentive. Thank you, Jodie, for being awesome and helping me get everything squared away! And thank you State Farm!"
We responded:
"Colton, thank you so much for sharing your wonderful experience with Jodie and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Logan Hammond

January 4, 2024

5  out of  5
rating by Logan Hammond
"Kalea Bratcher has been an amazing with helping find what fits best for me. Very down to earth and understanding!!"
We responded:
"Thank you for your feedback, Logan! Kalea always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Tracy Nichols

January 3, 2024

5  out of  5
rating by Tracy Nichols
"Kaela was very attentive to my needs, got me a quote quick and made the process very quick and easy. I recommend Kaela for your insurance needs."
We responded:
"Tracy, thank you! Your positive feedback means a lot to us. Kaela is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance needs."
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Shawn Corcoran

December 21, 2023

5  out of  5
rating by Shawn Corcoran
"great service and a fair price"
We responded:
"Thanks, Shawn! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Profile photo of Waldon Cooksey

Waldon Cooksey

September 27, 2023

5  out of  5
rating by Waldon Cooksey
"Kayla was.very professional and helpful during the quoting process for insurance on my vehicles. Substantial savings over my previous policy. Very satisfied and look forward to a new insurance relationship with State Farm."
We responded:
"Waldon, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kaela cares a lot about our customers."
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dave smith

August 16, 2023

5  out of  5
rating by dave smith
"very polite and save me a good amount of money"
We responded:
"We appreciate the five-star rating, Dave! Thank you for trusting us with your coverage needs!"
Profile photo of Tanna Besherse

Tanna Besherse

August 15, 2023

5  out of  5
rating by Tanna Besherse
"Kaela was very helpful. We are glad to switch to State Farm. We got a much better rate by going with State Farm. Thanks Tanna"
We responded:
"Tanna, thank you for taking the time out of your day to leave us a review! We love hearing about how Kaela provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Chantille Blair

Chantille Blair

July 26, 2023

5  out of  5
rating by Chantille Blair
"I absolutely love this insurance agency. Briana is super patient and thorough whenever I have to call with questions. I recently had an accident and I was very anxious about the process as well as my rates, but she help calm me down by explaining the process in great detail and answering all of my many questions! She was even proactive and gave me information to help me save that I didn’t even ask for! Overall 10 out of 10"
We responded:
"Hello, Chantille! We're so happy to receive your shoutout for Briana, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. Feel free to reach out anytime if you require any further assistance with your insurance policies or have any questions!"